Why Choose Courtesy?

What makes Courtesy's heart beat?

Courtesy specializes in working with small businesses simply because we love the energy and invention that comes out of small businesses. We have the skills to work for the big guys... but the joy is not there. What good is work without joy?

We also get a huge thrill out of seeing the little guy beat the big guy with our help. We think the little guy deserves the technological advantages that the big guy uses to win, and love giving it to him ( or her! )

That mission makes both our minds race and our hearts beat for the opportunity to be the sidekick to our business heroes. We love what we do, and we hope it shows.

Our success is your success.

Over 75% of our customers come to us via a referral from a satisfied long term customer.

By helping small businesses grow by offering our best service, we grow as a business ourselves because of these continuous referrals. It's great for us - we have no marketing and sales costs to roll into our service prices!

When you work with Courtesy, we bring a generous spirit and our best work; knowing that what we give, we always get back. We are successful when our customer is successful, and we love that it works that way!

If we can't help you, we'll find someone who can.

With the wide array of services Courtesy offers, there's little we can't do. And we hate saying no.

There are situations where we aren't the best for the job, so we maintain a network of specialists on reserve, are connected with recruiters, and are even willing to interview technical candidates for our customers.

Our talent-finding services are billed at a reduced rate to support our customer's businesses.

Our business model.

It's our mission to provide cost effective and efficient services to small businesses. So we operate a little different.

We do not require contracts or monthly charges of any kind. You're our customer when you say you're our customer.

Work is billed by the minute and never rounded up.
Communication time, light duty work, and drive time are charged at lower rates so that they're not punitive.

We offer many of the benefits of managed services without recurring fees. We can offer this because we develop our own managed services software, and have no costs to pass forward.

Computer service with a friendly face.

We believe that the IT industry is good on computer skills, but often comes up short on people skills, especially communication and friendliness.

Our company is made up of hand-picked technicians who have worked face to face with the public, get joy from working with others to solve their problems, and have a long track record of technical excellence.

We think courtesy is the missing ingredient in providing great service, and believe in it so much that we named our company after it!

Our customer always has the steering wheel.

We go to great lengths to ensure that our customer always has control and visibility of the IT situation at all times.

We ensure that your passwords and accounts are known to you, and that you are in direct control of an up-to-date list at all times.

When we build a website, we specifically use tools that are easy enough for the business owner to make edits in later.

..and plenty more! openness and transparency are core principles of how we operate.